Unable to send e-mail

Overview Client is able to receive e-mail, but not send. If client is unable to both send and receive e-mail, then refer to Accessing e-mail for proper login details. Note, this does not affect webmail. Only desktop/handheld mail clients apply. Causes Firewall restriction on port 25 ISPs commonly implement firewall blocks upstream on port 25…

Accessing e-mail

Overview E-mail may be accessed either through webmail within the control panel or remotely from a desktop client such as Outlook, Thunderbird, or Mail. Important login information Your login will always be user@domain for e-mail. For example, if your domain is example.com and your username myadmin, then the proper e-mail login is myadmin@example.com and not myadmin. Your password is the same password…

Logging into the control panel

Overview Your control panel is a comprehensive control center that allows you to do everything from create e-mail accounts, add new domains to your account, update billing information, and even get support. Access is easy. You can do it through a few different processes: https://cp.apnscp.com Login by accessing apnscp.com > CP Login By server name. Visit…